SHIPPING:

FREE GROUND SHIPPING to the CONTIGUOUS U.S. (lower 48 States) on most orders over $99. Most products ship for Free if the order subtotal is over $99. The products that will not ship free have a "Ships for" value listed on the product page.

Shipments to Alaska and Hawaii: Please call Customer Service for a shipping quote.

FLAT RATE SHIPPING

The Flat Rate Products (with a "Ships For" value) show rates for Ground Shipping to the continental United States. Please call for shipping quotes to HI and AK.

These products will NOT count towards the free shipping order requirements.

SIGNATURE REQUIRED

Most orders over $500 are shipped Signature Required. If you would like to have your package sent without a signature please contact Customer Service.

SHIPPING METHOD & TIME:
We ship within the United States. International shipments are not available at this time. We ship via FedEx which takes anywhere from 3-7 business days to deliver, once it leaves our warehouse. Most orders are shipped the same business day. Common carriers are usually used for larger orders.

Most orders ship in 1 - 2 Business Days. Backorders usually ship within 7 days.

If you place your Two Day or Overnight Order after 12 Noon EST please call Customer Service to verify that your order will ship that day. We make every attempt to ship Expedited Orders the same business day. Most Expedited orders placed before 2:00 PM EST will ship the same day. If we are unable to ship your expedited order the same day, we will contact you immediately via email or telephone. Expedited Orders placed Saturday or Sunday will ship Monday (or the next business day).

We utilize the best packaging for the added safety of your order. Every item is packed with extreme care to ensure that the product arrives safely. In fact, every item that we stock is inspected when it arrives at our facility and when it leaves our facility to ensure that your order arrives to you in excellent condition.

LARGE TRUCK SHIPMENTS: Due to FedEx weight restrictions, a limited number of our products must ship Large Truck. Residential shipments will be delivered curbside. Commercial shipments will be delivered to a loading dock (if applicable). If special delivery options are required, please call Customer Service and we can arrange for special deliveries for an extra charge. Please call for Expedited Shipping Rates.

SALES TAX:
Sales tax will only be charged for orders within the state of Florida.

ORDER CANCELLATIONS:
Please call Customer Service to Cancel your order. Cancellations through email or Live Chat will not be accepted.

You may cancel your order as long as the order has not been shipped. If the order was shipped an item may be returned in accordance with our returns policy.

Restrictions may apply on Special Order items.

PAYMENT OPTIONS:
WAMHomeCenter offers several convenient payment methods.

Credit card: Visa, Mastercard, American Express or Discover.
Google Checkout
PayPal
Cashiers Check or Money Order
Personal Check (Ships once the check clears)

PRICING ERRORS:
Please be advised that due to human error, our site may list incorrect pricing. While we make every effort to ensure these mistakes do not happen, we cannot honor incorrect prices.

PRODUCT IMAGES:

Please order based on the product description and the specification sheets attached to the product. Do not order based solely on the image. The product description will be used to resolve any problems with an order, not the image.

Because some manufacturers do not offer images for all products in every finish, some images displayed for the product may not represent the exact finish. Please be sure to read the full description to insure that you are ordering the correct finish.

DELIVERY INSPECTION:
As noted in our shipping information we pack and inspect each and every item at least two times. Should you receive your package in a damaged condition, do not sign for it as it was damaged in transit. Simply refuse delivery and notify our customer service department immediately.

INSTALLATION:
WAMHomeCenter.com is not responsible for errors in installation or faulty performance due to incorrect installation. We are also not responsible for injury or death resulting in improper installation of any products. It is always necessary to read the manufacturers complete instructions before attempting to install any product.
WAM recommends that you always have a licensed professional install your product and provide the necessary information to help you in your purchasing decisions.

SECURITY and PRIVACY:
WAMHomeCenter.com uses Secure Sockets Layer (SSL) to encrypt your credit card information.  Our credit card payment processing service abides to the strictest security standards.  We use Hacker Safe to protect your information.

WAMHomeCenter.com does not sell or distribute any of your personal information.   

We ask for your email address to enable you to log into your account to view order status and history, communicate with you about your order or questions, and to notify you of sales and promotions offered by WAMHomeCenter.com.  You have the right to unsubscribe to these special offer emails at any time.

WAMHomeCenter.com uses cookies to enable you to add items to your shopping cart.  You must have cookies enabled to purchase from this site.  If you do not have cookies turned on, please contact Customer Service to place on order over the telephone.

RETURN POLICY:
You may return an item* for any reason within 30 days of the sale date as long as it is in excellent and salable condition. A restocking charge of 20% will apply. If you received free shipping we will deduct the cost of the shipping fee we paid to you from your return. We will not refund any shipping fees you paid. You will be responsible for all shipping fees to return the item to us. To receive your refund (subject to restocking fee and other charges) we must receive your return within 10 days of issuing an RMA. After 10 days you will receive no credit.

Please call Customer Service so that you return the order to the correct address.

• The product must be in perfect resalable condition.
• Do not write on the box.
• The product must be returned in the manufacturer's original box and packaging. Any additional boxes or packaging material that Wholesale America used to ship the package initially must be used to ship the return.
• You must return all manuals, warranty cards, parts and pieces that were shipped to you.
• You must call Customer Service at 888-696-7060 to request a Return Merchandise Authorization (RMA) number. Returns will not be processed without an RMA number.
• Open Toilet seats may not be returned for any reason.
• Customer will be responsible for return shipping fees.
• You will not be refunded any shipping charges.

Do not refuse shipment to return an order. If you refuse an order the product will be returned to you at your expense.

Special Quotes and Large Volume Orders may be subject to additional charges. Please contact Customer Service for Questions.

*You may not return Special Order Fanimation Fans. This applies to the following Fanimation Fans: The Americana, The Brewmaster, The Bourbon Street, The Palmetto, The Punkah and The Torrento. Any accessories ordered with this Special Order will not be accepted.

*No Triarch Brand Products will be accepted for return. All Triarch Sales are final.

*No Classic Flame (Twinstar) items will be accepted for return. All Classic Flame sales are final.

Clearance items can not be returned.

Returns sent without prior authorization will not be processed. Please call Customer Service for the address you must send your return to.

PRICE MATCH
"We Will Not Be Undersold". We match (or beat) competitors pricing! There are some Brands that we can not match because of vendor restrictions. To request a price match, please call, email, or live chat.

Please have the following information ready when requesting a price match:
SKU, Brand, Quantity, Competitor URL, Competitor Shipping Fees

We will evaluate all price match requests on a case by case basis and reply promptly. We have the right to refuse any request.

Price Match requests must be submitted before you place your order.

Manufacturers that have a UMAP/UMRP policy are exempt from our Price Match program.

WHY BUY FROM US?
With 30 years of experience in the plumbing and lighting industries, WAMHomeCenter.com is able to fulfill all of your needs.  Our Customer Service centers are staffed with experts trained to answer your questions and ensure a smooth transaction.  We own and operate our call centers, which are all based in the United States.  That translates to an easy shopping experience that will keep you coming back time and time again.

We offer a huge selection of products.  And if you can’t find what you need on our site, we can find it for you at a competitive price!