SHIPPING:
We currently ship within the United States and Canada. International shipments are not available at this time. We ship via FedEx which takes anywhere from 3-7 business days to deliver, once it leaves our warehouse. Most orders are shipped the same business day. Common carriers are usually used for larger orders. Canadian shipments will take 5-14 business days to deliver, once it leaves our warehouse.

Most orders ship in 1 - 2 Business Days. Backorders usually ship within 7 days.

If you place your Two Day or Overnight Order after 12 Noon EST please call Customer Service to verify that your order will ship that day. We make every attempt to ship Expedited Orders the same business day. Most Expedited orders placed before 2:00 PM EST will ship the same day. If we are unable to ship your expedited order the same day, we will contact you immediately via email or telephone. Expedited Orders placed Saturday or Sunday will ship Monday (or the next business day).

We utilize the best packaging for the added safety of your order. Every item is packed with extreme care to ensure that the product arrives safely. In fact, every item that we stock is inspected when it arrives at our facility and when it leaves our facility to ensure that your order arrives to you in excellent condition.

FREE GROUND SHIPPING on orders over $99 shipped to the Continental United States.
* Applies to the Continental United States only (excludes Alaska and Hawaii).

Shipments to Alaska and Hawaii: Please call Customer Service to get a shipping quote. If you place your order online, we will contact you via email or telephone within 1 business day with a shipping quote.

Shipments to Canada: Will be charged FedEx reduced rates. Please add the item into your cart, and click "Calculate FedEx Rates" on the View Cart Page to see your shipping costs. Shipments to Canada do not qualify for the Free Shipping Promotion.

Free Ground Shipping Promotion does not apply to exchanges.

LARGE TRUCK SHIPMENTS: Due to FedEx weight restrictions, a limited number of our products must ship Large Truck. Residential shipments will be delivered curbside. Commercial shipments will be delivered to a loading dock (if applicable). If special delivery options are required, please call Customer Service and we can arrange for special deliveries for an extra charge. Please call for Expedited Shipping Rates.

SALES TAX:
Sales tax will not be charged except for orders within the state of Florida.

ORDER CANCELLATIONS:
Please call Customer Service to Cancel your order. Cancellations through email or Live Chat will not be accepted.

You may cancel your order as long as the order has not been shipped. If the order was shipped an item may be returned in accordance with our returns policy.

Restrictions may apply on Special Order items.

PAYMENT OPTIONS:
WAMHomeCenter offers several convenient payment methods.

Credit card: Visa, Mastercard, American Express or Discover.
Google Checkout
PayPal
Cashiers Check or Money Order
Personal Check (Ships once the check clears)

PRICING ERRORS:
Please be advised that due to human error, our site may list incorrect pricing. While we make every effort to ensure these mistakes do not happen, we cannot honor incorrect prices.

PRODUCT IMAGES:

Please order based on the product description and the specification sheets attached to the product. Do not order based solely on the image. The product description will be used to resolve any problems with an order, not the image.

Because some manufacturers do not offer images for all products in every finish, some images displayed for the product may not represent the exact finish. Please be sure to read the full description to insure that you are ordering the correct finish.

DELIVERY INSPECTION:
As noted in our shipping information we pack and inspect each and every item at least two times. Should you receive your package in a damaged condition, do not sign for it as it was damaged in transit. Simply refuse delivery and notify our customer service department immediately.

SECURITY and PRIVACY:
WAMHomeCenter.com uses Secure Sockets Layer (SSL) to encrypt your credit card information.  Our credit card payment processing service abides to the strictest security standards.  We use Hacker Safe to protect your information.

WAMHomeCenter.com does not sell or distribute any of your personal information.   

We ask for your email address to enable you to log into your account to view order status and history, communicate with you about your order or questions, and to notify you of sales and promotions offered by WAMHomeCenter.com.  You have the right to unsubscribe to these special offer emails at any time.

WAMHomeCenter.com uses cookies to enable you to add items to your shopping cart.  You must have cookies enabled to purchase from this site.  If you do not have cookies turned on, please contact Customer Service to place on order over the telephone.

RETURN POLICY:
You may return an item for any reason within 30 days of the sale date as long as it is in excellent and salable condition. A restocking charge of 20% will apply.

Please call Customer Service so that you return the order to the correct address.

• The product must be in perfect condition.
• Do not write on the box.
• The product must be returned in the manufacturer's original box and packaging. Any additional boxes or packaging material that Wholesale America used to ship the package initially must be used to ship the return.
• You must call Customer Service at 888-696-7060 to request a Return Merchandise Authorization (RMA) number. Returns will not be processed without an RMA number.
• Open Toilet seats may not be returned for any reason.
• Customer will be responsible for return shipping fees.
• You will not be refunded any shipping charges.

Do not refuse shipment to return an order. This will cause additional fees and a delay in your refund.

Special Orders and Large Volume Orders may be subject to additional charges. Please contact Customer Service for Questions.

You may not return or exchange Special Order Fanimation Fans. This applies to the following Fanimation Fans: The Americana, The Brewmaster, The Bourbon Street, The Palmetto, The Punkah and The Torrento. Any accessories ordered with this Special Order will not be accepted.

Returns sent without prior authorization will not be processed. Please call Customer Service for the address you must send your return to.

EXCHANGE POLICY:
You may Exchange an order within thirty days of the sale date as long as it is in excellent and salable condition. A charge of up to 10% may apply.

The Free Shipping Promotion does not apply to exchanges. You will be responsible for the shipping charges for the shipment of the product you are exchanging for.

Please call Customer Service so that you return the order to the correct warehouse.

• The product must be in perfect condition.
• The product must be returned in the manufacturer's original box and packaging. Any additional boxes or packaging material that Wholesale America used to ship the package initially must be used to ship the return.
• You must call Customer Service at 888-696-7060 to request a Return Merchandise Authorization (RMA) number. Returns will not be processed without an RMA number.
• Open Toilet seats may not be returned for any reason.
• Customer will be responsible for return shipping fees.
• Some Fanimation Fans and Accessories may not be exchanged.

WHY BUY FROM US?
With 30 years of experience in the plumbing and lighting industries, WAMHomeCenter.com is able to fulfill all of your needs.  Our Customer Service centers are staffed with experts trained to answer your questions and ensure a smooth transaction.  We own and operate our call centers, which are all based in the United States.  That translates to an easy shopping experience that will keep you coming back time and time again.

We offer a huge selection of products.  And if you can’t find what you need on our site, we can find it for you at a competitive price!